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Agreement, Terms and Conditions

By using this site you agree to the terms and conditions given here and with instructions given throughout the site. If you have any questions, please email us. We take your privacy and our terms for using this website very seriously and aim to keep to the relevant conditions set out in UK data-protection laws. Our General Principle and aim is to only process data about you with your knowledge, unless doing so will be in breach of the law or the general fairness and integrity of this marketplace.  Our privacy policy, information about our use of cookies, and terms of use are outlined below, and may change from time to time.

Privacy policy 

This statement sets out the data processing practices carried out through your use of this web site by Insight Report Limited (IRL). We will use the information you provide in your profile and uploaded documents, together with other publicly available information and statistics to develop a rating, our “Insight Rating” for you. This will be posted on your profile and updated from time to time. In addition, IRL seeks to protect your privacy further by:

  • enabling you to grant permission to service providers  to view your profile as you wish, for example, based on your need for their services or transactions.
  • enabling you to grant permission for service providers to view your documents. You decide which documents they are able to see, depending on the nature of the service you require from them. For example, if you need to rent a property, you may allow a prospective landlord to view your current rent statement. You may also choose to show  the same document to a lender

You warrant that the information you provide on your profile is true and accurate to the best of your knowledge, and that you will not input any false, fraudulent or misleading information. IRL therefore reserves the right to note, mark or delete your profile upon discovery of false, fraudulent or misleading information, action which may be without further notice to you.

IRL will not pass on any information about you to a third party unless required by law or relevant UK and European Union regulations.

You can delete your profile at any time, or ask us to “forget you” completely by removing your data permanently from our records. We may ask for a fee to cover this cost. Some records may not be completely removed as we are required by law to maintain them for 6 years. You can print off a copy of your report   free of charge at any time.

By using this site, you agree not to defame, malign or insult any person or organisation whilst you rate or report on your experience of their service to you.

Cookies information

We use cookies and similar technologies ("cookies") on this website for various purposes. A cookie is a data file that a website sends to your browser, which then stores it on the device that you are using to browse the website.

Terms of use

This statement outlines our terms and conditions regarding the content on our website, including the terms of use for downloading software, links to other websites, products and services, advertising and sponsorship.

 

Personal Users

Information you give us

The information you give us will be used, together with other publicly available information, to develop an Insight Rating for you. This will be available on your profile, and may change from time to time. You can print a copy at any time, free of charge at present. You may upload five documents free of charge.

Checking or Verifying Documents

In order to check a document, upon payment of our fee, we may require details of the organisation that produced the document from you. Sometimes it may be that we only need to see the original document, such as a degree certificate. At other times we may need to contact the organisation by email, letter, phone or in person as appropriate.

The time taken by the relevant organisation is outside our control, so we cannot guarantee the exact time taken to receive a response. During this time the document will be marked accordingly. If the organisation charges a fee to confirm this information, that will be an additional charge to you, and we will let you know. However, our fee is not refundable even if you decide not to go ahead with the document checking. We will report our findings, including the contact name and details of the relevant organisation, as an attachment to the required document which will be visible to you and to relevant service providers.

If you have any questions about this website, our privacy policy, or terms of use please use the relevant contact details on our Contact Us page.

We may share aggregated, non-identifiable information about our users in general with others in order to improve our services to all our customers.

 

Service Providers

For the purpose of this online marketplace “Service Provider” refers to Sole Traders, Landlords, Companies, Educational Institutions, Social Enterprises, or charities seeking new or repeat clients or customers.

Information you give us

The information you give us will be kept private and confidential within the context on an online marketplace. You will need to register for each category of service that you provide. For example, if you are a landlord as well as finance company, you will need to register each function. This is to ensure that service providers only view the documents that relate to the specific service they provide, and which the customer is interested in. However, our Insight Rating will be based on documents across the range of services, and, and may change from time to time. You can download  a document(s) to which you have been given access by the Personal User. A fair usage policy applies, and will be monitored accordingly. Please contact us if you require more frequent usage.

Checking or Verifying Documents

If you require a document to be verified, you can either pay or ask the User to pay the relevant fee. Sometimes it may be that we only need to see the original document, such as a degree certificate. At other times we may need to contact the organisation by email, letter, phone or in person as appropriate. We will report our findings, including the contact name and details of the relevant organisation as an attachment to the relevant document which the User cannot amend, and will be visible.

The time taken by the relevant organisation to process our request is outside our control, so we cannot guarantee the exact time taken to receive a response. During this time the document will be marked accordingly. If the organisation charges a fee to confirm this information, that will be an additional charge to the User, and we will let them know.

Ratings

Personal Users can rate your services, and these ratings will be visible to other personal users of the site.

We may share aggregated, non-identifiable information about our users in general with others in order to improve our services to all our customers.

If you have any questions about this website, our privacy policy, or terms of use please use the relevant contact details on our Contact Us page.